Ask a Trusted Employee in Confidence for Input on Company Issues
A good manager/leader needs to be able to spot problems and areas of improvement at work through their employees. However, it is not always easy “connecting” with your people, since you are the boss.
lf you have been supervising a group for any length of time, you probably have developed particularly good rapport with at least one or two of your direct employees. If so, you might want to approach one of them and ask in confidence if there are any problems with adopting the new procedures.
The only pitfall here is that it’s usually the best workers with whom a supervisor has such close rapport, and it’s entirely possible these people are experiencing no problems. Unless they have heard about difficulties from others, the answer you get could be misleading.
All in all, it may be highly unusual for workers not to voice their complaints about changes in any form. Nevertheless, it’s quite common for such information to be kept from a boss, so from time to time you may have to seek out answers when feedback isn’t readily available. The advantage of hearing it sooner is that it makes it that much easier to resolve.